In an era where healthcare data breaches can cost millions and completely compromise patient trust, one multinational pharmaceutical company faced a critical challenge. Their security team understood the immense value of their "crown jewels" — patient records, R&D data, and intellectual property — but they lacked the hands-on operational experience required to execute a massive enterprise rollout of Data Loss Prevention (DLP).
They needed a partner who had done this before at the highest enterprise levels. They chose New Paradigm Security.
The Challenge vs. Our Strategy
Without clear, actionable guidelines, the client's project risked stalling due to technical limitations, internal politics, and a deep-seated fear of operational disruption across their medical teams. We broke the complexity down into manageable, strategic steps.
Operational Inexperience
The internal security team possessed strong theoretical knowledge but lacked the hands-on "battle scars" required to deploy and tune an enterprise-grade DLP architecture at scale.
Architecture by Enterprise Experts
We brought proven, battle-tested frameworks from the banking and global tech sectors, immediately establishing correct channel protection across Web, Endpoint, and Cloud.
Definition Paralysis
Various departments couldn't agree on a unified definition of "sensitive data," causing the configuration of Custom Sensitive Info Types (SITs) to stall indefinitely.
Pragmatic, Compliance-First Start
We bypassed the internal debates by immediately activating regulatory-driven detection (National IDs, Passports, Bank Accounts, GDPR metrics) to secure instant ROI.
Preparation Before Protection: The Secret to a Clean DLP
Many IT integrators make the fatal mistake of jumping straight into creating DLP policies. At New Paradigm Security, we know from executing global rollouts that DLP policies will fail if the underlying data landscape is chaotic.
Information Protection & Data Classification
Before writing a single blocking rule, we initiated a comprehensive Information Protection strategy. We executed intensive preparation work to map out where data lived, who owned it, and how it was shared. By establishing robust Data Classification labels first, we prevented unnecessary noise, making the actual DLP implementation drastically cleaner, simpler, and far more accurate.
The Solution: A Simplified Framework
One of our biggest strategic breakthroughs was convincing the leadership team to discard their confusing, unworkable 5-level legacy classification system. We replaced it with an extremely clear, pragmatic 4-level model. This made data labeling understandable for all 3,000 employees, ensuring high adoption rates without confusion.
New Paradigm Data Classification Framework
Comprehensive Project Scope
We didn't just secure email. We deployed a unified shield across their entire digital estate, leaving no blind spots for sensitive health data to leak through.
Endpoint DLP
Secured Windows and macOS devices, controlling USB transfers, printing, and clipboard actions (Copy/Paste) based on the user's risk profile.
Web & Cloud Apps
Monitored and blocked unauthorized uploads to unmanaged SaaS applications and personal cloud storage (like personal Google Drive or Dropbox).
SharePoint & OneDrive
Implemented site-scoped policies to prevent external sharing of confidential files and blocked sensitive strings (like SSNs) directly in Teams chats.
Exchange Online
Advanced transport rules and automatic encryption for outbound emails containing patient data or financial identifiers.
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Book a Free Architecture ReviewThe Implementation Journey
Deploying Microsoft Purview across 4 countries is not a matter of simply flipping a switch in the admin portal. We navigated the multinational organization through four tightly managed execution phases.
Phase 1: Readiness & Prerequisites
Before DLP could function, endpoints had to be properly configured. We wrote detailed onboarding guides for the global Digital Workplace teams to correctly integrate Defender for Endpoint across all operating systems.
Phase 2: Smart Policy Design
Instead of blunt blocking that frustrates doctors and staff, we designed intelligent rules: USB write-blocking (while allowing read), blocks on personal cloud storage, and Optical Character Recognition (OCR) to catch screenshot exfiltration attempts.
Phase 3: Transparently Managing Limitations
We set the right expectations regarding Purview's native limits at the executive level and immediately engineered compensatory architectural controls to ensure zero gaps in the security posture.
Phase 4: Policy Optimization (-95% False Positives)
Through strict enterprise naming conventions and the fine-tuning of detection thresholds, we reduced operational noise by an astonishing 95%. The SOC now only investigates genuine, high-risk incidents.
The New Paradigm Security Difference: The Outcomes
This success story proves that data security at a global scale is not purely about buying a software license — it is about strategy, communication, and elite execution capabilities. By combining the powerful engine of Microsoft Purview with our heavyweight enterprise experience, we delivered undeniable business value.
Zero Business Disruption
By utilizing "Silent Mode" testing and real-time policy tips, we secured 3,000 users without generating a single critical IT helpdesk ticket regarding blocked workflows.
Massive SOC Efficiency
The 95% reduction in false positives meant the Security Operations Center regained hundreds of hours per month previously wasted on chasing ghost alerts.
100% Audit Readiness
The client is now fully capable of demonstrating continuous compliance with GDPR and local healthcare data regulations to external auditors and the Board of Directors.
Enterprise Authority
The project was delivered flawlessly, leveraging the exact governance frameworks we previously utilized to secure multinational banks and global technology giants.
Microsoft Purview Solutions
From data classification to DLP architecture — discover how we implement Microsoft Purview for enterprises. Including our unique Copilot-ready governance approach.
View Purview ServicesThe 4-Policy Rule Explained
Understand why every DLP business rule requires 4 separate technical policies in Microsoft Purview, and how to architect them correctly from day one.
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